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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Holbrook-Luke@aramark.com  and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 606-783-2017 or email us at hacker-jeremy@aramark.com.

How can I purchase, add or change a Meal Plan?

Freshmen & Sophomore Residents:  Meal plan charges are applied to student billing along with tuition and housing charges. Both freshman and sophomore students will automatically be billed for the Eagle Weekly 15 plan. When freshmen visit campus for SOAR they will have the opportunity to select any of the freshmen meal plans (Eagle Unlimited, Eagle Weekly 15, Eagle Weekly 10 +, or Eagle Weekly 10). After SOAR, simply use this site or visit the EagleCard Office to select or change to another meal plan.  Sophomores may keep the Eagle Weekly 15 plan or may choose any of the plans available to freshmen or the $1,000 Flex or $750 Flex plans.  Use this site or visit the EagleCard Office to select or change to another meal plan.  You can change your meal plan up to the last day to change classes.

Junior & Senior Residents and Off Campus Students:  Juniors and Seniors living on campus and students living off campus may choose to upgrade from the $100 Dining Dollar program to another meal plan option.  Simply use this site or visit the EagleCard Office to upgrade to another meal plan. 

What is a meal?

Meal swipes are mainly used at Beaker’s (which will be replaced by the new Rock Fresh Food Company later in the fall 2017 semester). You use one swipe to enter the dining room and the service is all-you-care-to-eat.  The number of meal swipes you have depends on the meal plan that you chose. Weekly plans, such as the Eagle Weekly 15, give you a set number of meals per week.  The Eagle Unlimited gives you unlimited access to Beaker’s. This includes multiple visits throughout the day for meals, snacks or just to sit with friends.  The $750 and $100 Eagle Flex Plans offer Flex Dollars that can be used at any on-campus dining location (including Beaker’s).   Meals are non-transferable and may only be used for the meal plan member.

What is Meal Exchange?

Enjoy even more meal plan value and variety through our meal exchange program. This option offers the ultimate convenience; your meals can be exchanged for preset combo meals at Third Street Eats, Wing Span and Camden Carroll Cafe.  Up to two meals from your meal plan may be used per day as a meal exchange with a limit of one per hour.  

What is Flex?

Flex Dollars are a type of currency attached to every meal plan and can be used at all on¬-campus dining locations.  They are loaded on your MSU EagleCard, so there is no need to carry around cash or another card!  If you run low, you can add BeakerBUCKS at any time.  Click here to add BeakerBUCKS.

What are Dining Dollars?

Dining Dollars are just like Flex Dollars, but are only available through the $100 Dining Dollar Program. They are loaded on your MSU EagleCard and can be used at all on-campus dining locations.   More FAQs on the $100 Dining Dollar program are listed below.


What are BeakerBUCKS?

BeakerBUCKS is a separate account and works a little differently. BeakerBUCKS can be used at on campus dining locations, University Bookstore, MSU Document Center, concessions, vending, copiers, printers and select off-¬campus merchants.  BeakerBUCKS can be purchased at any time.  Click here to add more.

Do unused meals roll over to the next week/ semester?

Meals associated with the Eagle Weekly meal plans expire at the end of the week which runs from Saturday-Sunday.  You have until the last day to add or change classes to change your meal plan if you find you need more meals or have too many.

Do unspent Flex Dollars roll over to the next semester?

Unused Flex Dollars will carry over from the fall to the spring semester. Any unused Flex Dollars at the end of the spring semester will not carry over and are non¬refundable.  Funds for the 2017-2018 academic year will expire on May 14, 2018.

Account

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

$100 Dining Dollars Program

$100 Dining Dollars Program (formerly called Supporting Success Program)

  • $100 Dining Dollars per semester for all FT undergraduate and graduate students, with the exception of freshmen & sophomore residents who are required to purchase a full meal plan
  • Dining Dollars work just like Flex Dollars and can be used at all on-campus dining locations
  • Students can use the $100 towards a purchase of a meal plan  
  • The $100 per semester averages to $0.89 per day or $6.25 per week


What is the $100 Dining Dollars Program?

It is a mandatory program in which all full time undergraduate and graduate students (registered for 12 or more hours) who attend Morehead State University participate. At the beginning of the fall and spring semester, each student who is enrolled in 12 or more hours will automatically have $100 ($200 for the academic year) in Dining Dollars charged to their account which will be available for use at campus dining locations. The $100 per semester averages to $0.89 per day or $6.25 per week to spend on campus for food, beverage, and snacks. Dining Dollars are not charged for the summer semesters. 
 

Why was the $100 Dining Dollars Program created?

The program was created to help support student options within the 13 dining locations currently available on campus and to support the construction and introduction of future dining locations (including the Rock Fresh Food Company opening in Fall 2017 and the Student Center renovation which will include Moe’s, Steak n Shake, Chick-fil-A, Starbucks, and a campus pub).
It also helps engage undergraduate students in the university experience, which most often increases student involvement, resulting in higher retention rates and successful scholastic outcomes.

Additional benefits include:
Easy way to budget for snacks and food purchases while on-campus and to socialize more while on-campus
Flexibility to purchase items at all on campus dining locations including:  Starbucks, Chick-fil-A, JUMP! Asian, Fired Up, Croutons, Pao’s, Pizza, Crave, Java City, Beakers, POD Market, and Wing Span
No need to carry cash or credit cards
No actions to take; the process is automatic and included on the University bill
Financial aid and scholarships can be used towards the cost

 

 

Who is required to participate in the $100 Dining Dollars Program?

Full¬time undergraduate and graduate students (enrolled in 12 or more hours) not currently on a meal plan and taking at least one class on the main campus are required to participate. 
 


Are freshmen and sophomore residents required to participate in $100 Dining Dollars Program?

No, all on-¬campus resident freshman & sophomores (credit hours 0-¬59), who are under 21 years of age, unmarried and do not live in family housing are required to participate in one of the University Meal Plans. Freshman may choose from the following plans: Eagle Unlimited Plan, Eagle 15 Weekly Plan, Eagle 10 Weekly Plan, or Eagle 10 Weekly Plus Plan.  Sophomores may choose from those plans available to freshman and also have the option to participate in the Eagle $750 FLEX plan or the Eagle $1000 FLEX Plan.
 

How are on¬line classes handled in regards to this program?

If you take 12 or more hours and all your classes are online, then you are exempt and are not included in this program. If you take 12 or more hours and at least one of your classes is not online, then you are included in this program.

 

 

Is this program only for students living on campus?

No. This program is for all full time undergraduate and graduate students who meet the program criteria.

If I am initially enrolled in 12 hours and at some time drop below 12 hours during the semester, will I get a refund?

No

If I am currently enrolled in less than 12 hours and add more classes that bring my total class hours above 12 hours, will I participate in the $100 Dining Dollars Program?

Yes


Can I be removed from the $100 Dining Dollar Program?

No, this program is just like the meal plan requirements set in place for freshmen and sophomore residents. If you feel that you have been placing this program by mistake and do not fit the criteria listed please contact ¬Linda Davis by phone at 606¬.783¬.2818 or email davis¬linda3@aramark.com.

Can I purchase a meal plan instead of participate in the $100 Dining Dollars Program?

Yes, students who choose to upgrade to a meal plan and have already paid for the $100 Dining Dollars Program can apply their balance of the $100 Dining Dollars towards the cost of a meal plan.  Students who sign up for a meal plan before the charge is assessed, will not be charged for both.

How do I access the $100 Dining Dollars?

Students may access their Dining Dollars through their MSU EagleCard. Simply present your MSU EagleCard to the cashier at the time of purchase and the funds will be deducted from the balance available in your account.

How do the cash registers differentiate between Dining Dollars and other funds?

The cashier will ask how you would like to pay and at that time you should indicate if Dining Dollars or another method of payment (such as Beaker Bucks) should be applied.

What if I do not spend the $100 Dining Dollars by the end of the semester?

Unused Dining Dollars will carry over from the fall to the spring semester. Any unused Dining Dollars at the end of the spring semester will not carry over and are non¬refundable.  Funds for the 2017-2018 academic year will expire on May 14, 2018.

What should I do if I run out of Dining Dollars before the semester ends?

Additional Dining Dollars cannot be added during the semester. If a student wishes to add additional money to their MSU EagleCard, they may do so through the purchase of BeakerBUCKS. To add BeakerBUCKS click here.


How do I check my Dining Dollars balance?

Each time you use your Dining Dollars you can ask the cashier for your balance or contact the EagleCard Office.


Can I make a cash withdrawal from my Dining Dollars on my MSU EagleCard?

No, Dining Dollars on your EagleCard cannot be withdrawn at an ATM. You do not have the ability to withdraw cash from it.


Does this program include or apply to BeakerBUCKS?

No, BeakerBUCKS is a separate account and works a little differently. BeakerBUCKS can be used at on campus dining locations, University Bookstore, MSU Document Center, concessions, vending, copiers, printers and select off-¬campus merchants.

How do I pay for the $100 Dining Dollars Program?

$100 is assessed to your student account and paid for when you settle your account with the Bursar.

Will my Financial Aid pay for the $100 Dining Dollars?

If you are receiving Financial Aid, including grants and/or scholarships, this aid will be applied to all your student account charges including your $100 Dining Dollars. If you have an outstanding balance on your student account after all your Financial Aid has been applied, then you are responsible for the outstanding charges as an out ¬of ¬pocket expense.

Can I request more Financial Aid as a result of the $100 Dining Dollars Program?

No.   Living expenses, such as food, are already calculated as part of your aid award. This cannot be increased. Up to date information about your Financial Aid can be found here.  

I have a question about the $100 Dining Dollar Program that is not addressed here, who should I contact? If you have any additional questions or concerns, please contact Linda Davis by phone at 606.783.¬2818 or email davis¬linda3@aramark.com.